Paul A. Mandulak Jr. Orange, CT May 18, 2016
"I purchased a set of hearing aids almost a year ago and thought you might like some feedback from a satisfied customer.
Originally my wife told me to get a hearing test because I miss a lot of her conversations ,selective hearing she says. I got a hearing test from, my Primary Care Dr. recommended Hearing Specialist . I was not satisfied with the test. Felt rushed thru and given a hard sell with pressure to order. I left the office planning never to return.
Hearing was still an issue. Missed a lot of conversations with my grandchildren when driving the car. Had to do something.
I have heard a lot about Beltone and made an appointment with Nicole Starinovich in Milford,Ct. I made it a point to have my wife present so she would witness the results of the test. Nicole gave me an excellent hearing test, much better than the previous one I paid for. The final test the three of us sat at a table, Nicole had me put my back to my wife while she would read words for me to repeat. Well, I probably missed 60-70% of the words.
Bottom line , I purchase a set of top of the line hearing aids. Life has changed. I CAN HEAR! Also there was never a hurry up and order. No pressure. Excellent ,excellent Hearing Care Consultant.
The first time it rained when I was driving my car I asked my wife what is that noise? My wife said, It's the rain. Thank you for restoring all the sounds I have been missing. Also a huge thank you to Nicole, because if it wasn't for her, I'd still be missing all the sounds I didn't know I was missing."
Ethel Burns South Dennis, MA May 16, 2016
"Today I went into the office of Gerald Pessin to make an appointment for some problems with my hearing aid. He took me in right away and soon had the problem resolved. He also was able to give me a new hearing test and I was amazed how efficient he is. He is a dedicated Beltone man and I am so glad I went to him in the beginning of my hearing problems. He knows " his stuff" and has a great office manner putting everyone at ease. I can't think of a better professional to handle any hearing problems one may have. Of course his office is handled by his girl "MARY" . She is always pleasant and gets to whatever your needs are. She greets you with a smile and what a team they are. Kudos to both of them, I rate them both ".TENS"
Sincerely, Ethel Burns
Richard McWhirter Barrington, RI Apr 13, 2016
"After several weeks using the new Beltone Legend, I was pleased with the performance of the aids, and with the support you had provided during the testing, fitting and adjusting. You have been very responsive and knowledgeable about the product, and all the computer systems to make the aids work. I got the TV pal hooked up and it is a a major help in hearing tht TV, and at the same time, being able to keep the volument at a reasonable level for others in the room. Thanks again for your efforts"
Judith Stokes Barrington, RI Mar 17, 2016
"My new hearing aids are very efffective and I had excellent service from Robin at the Barrington office with selecting and fitting them."
Margaret L. Barrington, RI Dec 01, 2015
"I am writing to let you know how helpful Robyn Harrison has been in helping me with my new hearing aids. She has gone any reasonable expectatio everytime I have gone to the office. I want to express my deep apprectation for all she has done for me. I am very pleased with my new hearing aids, expecially knowing that life is great when you can hear alot better."
Olga S. Middleton, MA Oct 29, 2015
"My name is Olga Solomon and I am 29. I am also a mother of 4 where hearing is proerly needed. When I started to notice that i wasn't able to hear, I would find myself putting the TV louder, and having family and friends repeating themselves over and over again. I just knew that there was a problem. Coming to Beltone Hearing Aid Center was like walking into my mom's house. The staff was SO pleasant and friendly. They took care of me, and changed my life. Now I can hear out of my eft ear. I am so happy and I will recommend this place to all of my family and friends!"
Anne T. Warwick, RI Oct 08, 2015
"I wanted to take the time to let you know of the very positive experience I had working with Brianna Devine in your Warwick Mall location. My 84 year old stepfather, Richard, had a stroke on July 4th and was subsequently hospitalized and is now in a nursing home for rehab. Unfortunately, one of his old hearing aids was lost in the nursing home so he needed a new one. He decided that he wanted a different kind so Brianna west to his nursing home to fit him for a new pair. He said she was quite nice and answered all of his quesitons. I met her in the store when I went to sign the paperwork and give her the deposit. She was very cordial and accommodating. She went to the nursing home to give them to him, and she kept me updated every step of the way. When she returned, she promptly email me a scanned verison of the signed contact. Her professionalism and customer service was excellent! You can tell that she enoys her job. In what has been a very syressful summer, she put me at ease with this whole process. You have an excellent employee! It seems like in the world we live in today, people are quick to complain. I wanted to do the opposite and let you know how pleased I was. Have a good day."
James T. Warren, RI Sep 30, 2015
"My dad recently had a stroke. He also was in need of hearing aids. I came upon Robin Harrison in Barrington, and she offered to come to our house in Bonnet Shores. She made a night visit, and was patient and very humble with my dad. She took the time to explain his loss, the advantages of getting two aids, and was very knowledgable. My dad being "thick-headed" chose two custome aids, only to decide on one later and changed the style. Robin, again took time to adjust his order, refit him, and was kind enough to follow up on him daily. I feel obligated to express my thanks on behalf of my family, for her kind and professional performance. We just love her. She gave dad the quality of of life of hearing back while he is still here. Thank you Robin and Beltone."
Robert E. Warren, RI Sep 30, 2015
"I am sending this letter of thanks from my husband (and me!) on the wonderful exceptional care which was given to him at your Warren office. From the moment we arrived, we were so welcomed and felt less stress because your staff is so courteous and caring. We knew we had come to the right place for help. Your hearing consultant, Robin Harrison, is a treasure. She puts people at ease immediately in what could be a difficult situation. She made my husband feel relaxed and comfortable, taking the time to make sure everything worked well. It was nice not to be rushed and given full explanation of what she was doing, and what we should know about the hearing aids. It was totally different than a former appointment in a Newport doctor's office. It is also necessary to mention Jill, the office person, who greets everyone so cordially and makes us feel "at home." She is a real asset to the office. Bob and I worked for 27+ years in Newport schools, he as a technician and I was executive director of Volunteers of America/Newport County. These were jobs with personnel, families, business, etc and most assured, you have a Gem in Warren!"
Stell M. Lexington, MA Sep 29, 2015
Thank you so very much. You are a dearl girl. You took such good care of me and you have infinite patients! I wanted to report to you that I have been wearing these beauties from the moment I awaken, until I go to sleep and do not even realize that I have something in my ears. On the rare occasion when I wore my former aides, I was always cognizant that something annoying was in my ears, and couldn't wait to get them out. But these little tulips just afford me the luxury of hearing without ANY discomfort at all! My telephone hearing has also improved. I put my I-pod buds in my ears, and it was fabulous, because I was able to hearing the music. I could go on and on but you're a busy woman. I should have sent you a hand written card but when I go on and on as I am apt to do my handriting because less legible. Thank you so much for everything! Say hello to Diana, best receptionist I have bumped into in a long history of going to medical offices!"
Ethel Burns South Dennis, MA Jul 10, 2015
I just want you Jerry and your company to know how delighted I am with my Beltone hearing aid and it was all made possible with this hearing specialist. Mr Pessin spent the time needed with me to correctly fit and have the hearing aid that enhanced my life. He really knows his aids and even now when I need some correction he is always available to help. I would heartily recomend Mr Pessin to anyone who has need of one. Why go to anyone else, when the BEST is available?
Thanks Jerry for all you do and have done.
Jack C. South Dennis, MA Sep 04, 2014
"Jerry, Just a short notice of thanks for your guidance and experise in helping me in my decision to purchase my Beltone First hearing devices. They perform as well as you said they would. In addition, Mary has been pleasant and helpful in making appointments and answering my questions. Again, thanks to both of you" -Jack C.
Rita Jordan Rumford, RI Aug 14, 2014
I, Rita Jordan, can tell that it is the most wonderful gift that I ever got. It is the most wonderful hearing aid I ever had. I love everything about it. I can hear things with my left ear that I have never heard before. Thank you Sara.
Thomas Scarduzio Glastonbury, CT Jul 27, 2014
My visit to Beltone gave me a new life. I did not realize my hearing had deteriorated that badly. WIth comprehensive testing anf sound technical advice I was fitted with a hearing aid. THe change from not hearing to being able to hearing was fabulous. I recomment Beltone constantly to those people needing hearing aids.
Christopher M. Cranston, RI Jul 25, 2014
I cannot tell you enough how satisfied I have been with the Beltone NE Cranston location!! The service and professionalism the staff shows is second to none.
I have been client of Beltone for many years, first starting out when it was Hear Again. Janet Deluca is the best! There has never been a time when I was having an issue that she could not help me out. Janet goes out of her way to get the problem resolved ASAP. It really shows that she loves what she is doing and it’s not "just a job" for her.
Chris Denison is by far the best man in the business. He truly goes above and beyond the call of duty. The caring and professionalism he has shown me over the years is truly amazing. Chris is always willing to spend as much time as needed to fix and correct programming issues with my hearing aids. Chris goes out of his way to make sure I am hearing well when I leave the office.
A few years back I recommended my mother to Chris and since then her life has changed. After years of having poor fitting hearing aids that did not work well, Chris was able to get her into a nice pair of Beltone hearing aids. My mother loves this guy!!
Thank you so much for having such a GREAT office in your company!! The product is truly the best on the market along with the service and support you provide!!
Terry C. Jul 25, 2014
I would like to commend you on your professional and friendly approach. Obviously I was nervous but was quickly put at ease as I listened to your assessment,evaluation, demonstration, fitting and delivery of my hearing aides all on the same day.My sincere thanks to Mary who is a gem. Before I knew it all of the paper work and application to Care Credit was completed. Her technical skills were demonstrated when assisting you.Many thanks to both of you. I love my hearing aides and I am a happy camper.
Mary R. Harwich, MA Jul 25, 2014
I am very happy with my purchase of Beltone First 17 hearing aid.
I also appreciate Jerry and Mary being available at anytime when needed with questions and advice. I am always treated with respect and friendliness which is very appreciated.
Linda F. Brockton, MA Jul 25, 2014
Thank you from the bottom of my heart. I have been wearing hearing aids for 60 years. These small inner ear are the best I ever had!! Wonderful clarity, sound and tiny.
Thank you for your patience.
Robert B. Cranston, RI Jul 25, 2014
I wanted to let you know how fortunate your company is to have Christopher Denison as your representative for the Cranston RI area. The service he provided was unbelievable. My 92 yr old mother-in-law, Gilda Merolla needed a new hearing aid. She had a Beltone device that was at least 15 yrs old. She went to the Cranston Beltone store on Park Ave. Chris did an evaluation and ordered her new Hearing aid. He received the device, I think on a Tuesday, but my mother-in-law wouldn't have been able to get to the office until the following Monday, due to the fact that she doesn't drive and my wife and I work later than the office is open. Chris actually came to my house at approximately 7:30 pm to deliver and fit the device for my mother-in-law. I told him that he really could have waited til Monday, and his reply was "That wouldn't have been fair for Gilda to have to wait for almost a full week more to get the aid." During the appointment, I watched and listened to Chris do his thing. His sincerity in giving personal and caring service really blew me away. He actually enjoyed seeing the happiness on Gilda's face as she first experienced the improved hearing. It really was something to watch him interact with her. He spent over 1 hour at my house that night. I have to honestly say that the customer service he provided was the best I have ever seen in ANY situation. He also explained the commitment that Beltone has in improving Quality control. I would hope that your company could acknowledge Mr. Denison in some way to let him know that he is a valued employee. I am a letter carrier with the US Postal service and will be spreading the word to my 450 customers and also the other carriers in my office about this man and your company. Also, my mother-in-law cannot stop raving about her hearing! Thank you and thanks to Mr Denison for a GREAT experience
David M. Philips Cranston, RI Jul 15, 2014
Having my Beltone hearing aids the past two years has been a godsend to me. They have proven to be a very superior product. Without them, family life, and communication with anyone would have been next to impossible. I'm equally greatful for the services Chris Denison has provided in keeping my hearing aids running in all kind of weather.
Sandra Hastings Rochester, MA Feb 19, 2014
It was very nice to you meet you and your wonderful staff. Everyone we met was kind, caring, compassionate and knowledgeable. Our experience was a comfortable and very positive one. We all walked out of your North Providence location feeling well received, well taken care of, very excited and extremely happy.
Your Beltone Better Hearing Giveaway is such an awesmoe contest and one that we are so fortunate to have won. Still we have a hard time believing that we won but we have my mother's regained hearing as the proof.
It is truly amazing what a difference the tiny hearing devices have made in Lillian's life. It seems as though thte change took place the second she inserted them. We have a newly transformed woman in our life. She regained lost confidence and has a much better sense of being included. Her ability to hear has made her more comfortable when driving, walking and at various other times such as encouters with physicians and service providers. She is enjoying each aspect of her life mroe. Your hearing devices and your services have surpassed our expectations. As I have said before, "It is a win win situation."
From the bottom of our hearts we thank you so much for the opportunity, the follow through and the best contest prize.
Lillian Abraham and Family"